Terms of Service

1. Acceptance of Terms

By accessing or using Docran's healthcare management platform and patient portal services ("Services"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Services.

2. Description of Services

Docran provides:

• Hospital Management System for healthcare facilities
• Patient Portal for individuals to manage their healthcare
• Related services including appointment scheduling, medical records management, billing, and communication tools

Beta Notice: Docran is currently in Beta version and not production-ready. Services are provided "as is" and may contain errors or limitations.

3. User Accounts

To use certain features of our Services, you must:

• Create an account with accurate and complete information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Services for any illegal or unauthorized purpose
• Violate any applicable laws or regulations
• Interfere with or disrupt the Services or servers
• Attempt to gain unauthorized access to any part of the Services
• Transmit any viruses, malware, or harmful code
• Use automated systems to access the Services without permission
• Impersonate any person or entity

5. Medical Information Disclaimer

6. Intellectual Property

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, software, and designs, are owned by Docran or its licensors and are protected by copyright, trademark, and other intellectual property laws.

7. Payment Terms

If you purchase paid services:

• You agree to pay all fees as described at the time of purchase
• Fees are non-refundable unless otherwise stated
• We reserve the right to change pricing with notice
• You are responsible for any taxes applicable to your use of the Services

8. Limitation of Liability

To the maximum extent permitted by law, Docran shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Services.

9. Indemnification

You agree to indemnify and hold harmless Docran, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising out of your use of the Services, violation of these Terms, or infringement of any rights of another.

10. Termination

We may terminate or suspend your account and access to the Services immediately, without prior notice, for any reason, including:

• Breach of these Terms
• Fraudulent, abusive, or illegal activity
• Non-payment of fees (for paid services)
• At our sole discretion

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

13. Contact Information

For questions about these Terms, please contact us: